Careers
New York Store Manager
Los Angeles-based fine jewelry brand Spinelli Kilcollin is seeking a dynamic store manager for its New York City store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, delivering exceptional customer service, demonstrating product expertise, and providing leadership within our retail team.
The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewelry industry. Responsibilities include overseeing client support, driving sales, and managing the team at our New York store. The New York Store Manager reports directly to the Retail Department Manager. Close collaboration with other departments and sales team members is essential.
This in-person role is based at our SoHo retail store and requires flexibility to work evenings, weekends, and holidays based on business needs.
About you:
- Based in New York City
- Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency
- Demonstrates a strong work ethic, high energy level, and a collaborative, team-oriented approach
- Availability to work nights, weekends, and holidays to support retail events and meet demand
- Minimum of two years of retail management experience required
- Existing client base preferred
Responsibilities will include:
- Achieve sales goals, both personal and store to drive business
- Ensure accurate sales data recording for monthly reporting purposes
- Ensure completion of all operational tasks
- Create and manage the SoHo store schedule, employee time off requests, and holiday scheduling
- Manage team dynamics to foster a productive and positive work environment
- Address any in-store client issues that arise
- Uphold visual standards throughout the Los Angeles retail store
- Communicate store requirements to the Sales Manager or Director
- Solicit client feedback on product assortment, new designs, and requested styles
- Collaborate with the Merchandising Manager to place stock and replenishment orders
- Plan, execute, and promote in-store events to cultivate the Los Angeles client base
- Assist in the development of a clientele plan during associate downtime in partnership with the Retail Sales Manager
Salary:
Base salary range is $70,000 to $80,000 commensurate with experience, plus commission on sales.
To Apply:
Send your resume and a cover letter to careers@spinellikilcollin.com. Please include three cultural figures who inspire you in any creative field and why.
Impeccable references are required.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!